Frequently Asked Questions

OceansMD serves as your comprehensive health and wellness solution, catering to diverse conditions. Our platform facilitates virtual medical consultations and organizes cost-effective, high-quality prescription treatments, all within the comfort of one’s home. Beyond addressing conditions that may cause discomfort, we also provide care for acute, subacute, and chronic diseases. All our physicians are based in the US, conducting thorough patient assessments and prescribing medication therapy when necessary. Our vision is to offer accessible, top-notch healthcare solutions to individuals and communities across multiple states. Continually expanding our offerings, OceansMD delivers a wide spectrum of care, irrespective of insurance coverage, at significantly reduced rates compared to competitors. Explore our services and discover firsthand the convenience of swift, free shipping and an unparalleled online healthcare experience.

Simply select your required therapy, click ‘Start My Visit,’ and respond to a few medical questions. Our team of US-based doctors will carefully review your information and recommend medications as necessary. You’ll receive a response from one of our doctors within approximately 24 hours. In certain States, a video consultation or live chat might be necessary. In such cases, one of our doctors will promptly reach out to you and conduct the consultation using the required method.

Should medication therapy be suitable, you can conveniently acquire it through the OceansMD platform at significantly lower prices compared to other websites, and even cheaper than your local pharmacy.

OceansMD offers service in the United States only but based on the therapy and medication being prescribed, there may be restrictions based on state. This will be disclosed and confirmed per therapy and as part of the intake process.

No. Your medication will ship via Rush No-Contact delivery, a signature is not required.

You can change your method of payment at any time. Login to your OceansMD account and follow the prompts.

Click on the “Contact us” section of this site and create a ticket. Our team will then review and get back to you to resolve your inquiry.

Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.

Login to your OceansMD account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

Login to your OceansMD account and reorder or cancel at any time. You will be contacted before your medication is to be refilled and billed to your credit card. Your medication will then be shipped.

Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.

We do not accept insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. OceansMD has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medication are industry-leading and oftentimes cheaper than using insurance.

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

Yes. You can choose to use your local pharmacy and our doctors can send your prescription to them. However, the cheapest pricing and most convenient option will be through OceansMD’s network of affiliated pharmacies. We cannot guarantee drug pricing at your local pharmacy.

The following pharmacies may fill your prescription based on the therapy and medication

Manifest Pharmacy

1018 S. Batesville Road

Greer, SC 29650

Tel: 888-770-4009

Monday-Friday 8:00am-5:00pm EST

Red Rock Pharmacy

863 W 450 S

Suite 101

Springville, UT 84663

Tel: 801-477-9444

Monday-Friday 9:00am-5:00pm PST

Curexa Pharmacy

3007 Ocean Heights Avenue

Egg Harbor Township, NJ 08234

Tel: 855-927-0390

Monday-Friday 9:00am-6:00pm EST

Southend Pharmacy

415 Westheimer Road

Suite 103

Houston, TX 77006

Tel: 855-414-5356

Monday-Friday 9:00am-5:30pm CST

You will be billed for your medication when the medication is shipped based on the treatment plan you select.

We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

In case of an emergency please call 9-1-1.

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.